A recent email informed me that Kodak Gallery, my source for online photo prints for many years, is shutting down. Kodak has sold its Internet-based photo-printing operation to Shutterfly as part of its efforts to recover from financial woes. Kodak plans to transfer customers’ images to Shutterfly at no charge, and it will close the virtual doors to Kodak Gallery on July 2, 2012.
This move does not come as a huge surprise to me. In a January blog post, I noted how customer service was going downhill at Kodak Gallery, and I began my search for a new place to print pictures and create photo books and gifts online. My research led me to conduct a comparison test of four photo-printing sites: Shutterfly vs. Snapfish vs. Mpix vs. AdoramaPix. Snapfish came out the winner, followed by a strong showing from Mpix. Shutterfly did not receive a single vote. I recommend trying Snapfish and Mpix at least one time each to decide which you prefer.
If you’re a Kodak Gallery customer, I recommended declining the option to have your photos transferred to Shutterfly. You won’t be happy with the quality of photos and photo products you receive. You have until May 28 to opt out of the planned transfer, and you can learn more about the Kodak Gallery transition to Shutterfly online. If you have any unfinished photo projects you still want to order from Kodak Gallery, make sure you do so by noon Pacific time on July 2. Right now, Kodak Gallery is offering 25 percent off all orders.
If you have any photos stored on the Kodak Gallery website that you don’t have anywhere else, I recommend downloading them to your computer or another backup device, even if you are allowing Kodak to move them to Shutterfly.
Have you tried Snapfish or Mpix in the past? What did you think of their photo products?