Endless.com absorbed by Amazon

It’s been a while since I bought a pair of shoes, so I was rather surprised when I visited my favorite shoe store online and discovered an announcement that it is no longer in operation. Endless.com is one of the stores I featured in a post earlier this year about sources of hard-to-find women’s shoe sizes. Now it’s been absorbed by its parent company, Amazon, and its offerings can be found at amazon.com/fashion. It will no longer exist as a separate website.

I’m glad the shoes offered by Endless will still be around, but it’s disappointing they’re now incorporated into the Amazon website. The Endless website was easier to search and use than Amazon’s is. One of my favorite parts of shopping with Endless was that it offered free shipping and free returns, allowing me to try on shoes without costly shipping charges. According to its online returns policy for shoes, it looks like Amazon will offer free returns on many products, but not all of them will have free shipping both ways. Make sure you look for the words “Eligible for FREE Super Saver Shipping and Free Returns” if you’re interested in this benefit.

I’m glad that I haven’t totally lost access to the shoes offered by Endless, but it appears some of the benefits the site offered are gone for good.

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Filed under Business news, Customer service, Shopping tips

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